FAQ’S
We hope the below questions and answers will assist you with your day. You are welcome to contact our team at anytime for any other questions also!
WHAT IS THE CAPACITY OF THE BOATHOUSE SHELLY BEACH?
The Boathouse Shelly Beach can hold up to 60 guests for a seated event + 120 guests cocktail style in our upstairs area. Downstairs can accommodate for up to 80 guests for a seated event and up to 200 guests cocktail style.
WHAT IS INCLUDED IN THE VENUE HIRE FEE?
The venue hire includes exclusive use of Shelly Beach for 4 hours, The Boathouse Team to set up, pack down and to take care of you + your guests for the duration of your Wedding or Event, floral displays in the entrance + main room, standard table settings, causal lounge areas, dance space + general venue styling.
WHAT DOES A STANDARD TABLE SET-UP INCLUDE?
Tables + napkins, white dinner plates, white side plates, cutlery, + glassware.
WHAT IS THE LONGEST TIME FRAME THAT WE CAN HOLD OUR EVENT?
7 hours is the maximum time frame for which you may hire Shelly Beach upstairs. This includes your standard 4 hour event, + 3 hour extension.
Any 1 hour extension involves a $750.00 Venue Hire Fee + a per person cost for your unlimited chosen Beverage Package.
Downstairs is only available from 6.00pm until 11.00pm.
All weddings or events have a conclusion time of 11.00pm, except for Sundays which must conclude by 10.00pm. Please note public holiday times vary.
DO YOU HAVE SPIRIT OPTIONS?
We can organise spirits for your wedding or event to be available. You can choose to have a pre-paid bar tab or allow for guests to purchase spirits. The spirits will be served from behind the bar, after main meal service, + must be mixed - we do not allow short, or service of alcohol neat or on the rocks. Please let your Event Manager know prior to your wedding or event if you would like to have spirits.
WHEN CAN OUR VENDORS HAVE FULL ACCESS TO THE VENUE?
Access is 2 hours prior. Earlier access can be confirmed closer to the date depending on other bookings. Please speak to your Event Coordinator to confirm timings.
HOW MANY BOATHOUSE TEAM ARE SCHEDULED FOR OUR EVENT?
Approximately one team member per 15-20 guests.
WILL OUR EVENT MANAGER BE PRESENT ON THE DAY?
On the day of your Wedding or Event we have an allocated Team Leader to ensure that the day is running smoothly as per your finalised plan with your Event Manager, as well as coordinate the team.
DO YOU CHARGE A FEE FOR CAKE CUTTING + SERVICE?
Cake cutting is complimentary.
DO YOU HAVE RESTRICTIONS FOR BANDS REGARDING NUMBER OF MEMBERS + LEVEL OF NOISE?
A 3-piece band is the maximum we can allow, this includes the vocalist, no subwoofers are to be used in or outside the venue at any time and all music must cease at 11pm and 10pm on Sundays.
DO YOU CATER FOR OUR GUESTS WITH SPECIAL DIETARY REQUIREMENTS?
Yes, we do! Please list all guests in our Special Meal Requirements section on your Final Details Form AND we will cater for their needs.
WILL THERE BE ANOTHER WEDDING OR EVENT BOOKED ON THE SAME DAY?
This is possible. We do allow for sufficient enough time between each of our bookings if this is to happen.
DO OUR VENDORS NEED TO BE SEATED AT A GUEST TABLE FOR THEIR MEAL?
They may be seated at a guest table if they happen to be a friend or acquaintance, however, most vendors will be happy to be seated just outside of the venue.
We charge $70.00pp for your vendors and provide a plated main meal and full beverage package.
WHERE CAN GUESTS SMOKE?
50 metres away from the venue when the café is still open. If the café is closed + your event is upstairs you can smoke in the pergola area just downstairs
WHEN IS MY FINAL DETAILS FORM DUE?
4 weeks before your event.
WHEN IS MY FINAL INVOICE DUE?
3 weeks before your event.
WHEN ARE THE FINAL GUEST NUMBERS FOR MY EVENT DUE?
4 weeks before your event.
CAN I ADD GUESTS AFTER I PAY MY FINAL INVOICE?
Yes, you are able to add guests up to the day of your event pending kitchen availabilities.
CAN I HAVE A REFUND FOR ANY GUESTS THAT DROP OUT FROM THE GUEST LIST AFTER THE FINAL INVOICE HAS BEEN PAID?
Unfortunately, we are unable to refund after the Final Invoice is issued.
CAN I LEAVE MY EVENT ITEMS AT THE BOATHOUSE + PICK UP THE FOLLOWING DAY?
You are welcome to do this, however all gifts and cards must be taken home by an allocated guest, or family member on the night of the wedding or event, and are not to be kept overnight at the venue.