FAQ’S

We hope the below questions and answers will assist you with your day. You are welcome to contact our team at anytime for any other questions also!

 WHAT IS THE CAPACITY OF THE BOATHOUSE PALM BEACH?

The Boathouse Palm Beach can hold up to 200 guests for a canape style event + 30 guests for a seated event. We are able to offer a seated event for up to 50 guests on the lower deck if a marquee is hired. Please note that COVID-19 restrictions may alter this capacity.

WHAT’S INCLUDED

Included with your exclusive use of the venue is The Boathouse Team to set up, pack down and to take care of you and your guests for the duration of your wedding or event, floral displays in the venue, causal lounge area, dance space + general venue styling. 

WHAT TIME CAN I HOLD MY WEDDING OR EVENT AT THE BOATHOUSE PALM BEACH?

Your event package can start from 6pm onwards, unless otherwise specified by your Event Coordinator.

HOW LATE CAN MY EVENT RUN?

All weddings or events have a conclusion time of 11.00pm, except for Sundays which must conclude by 10.00pm. Please note public holiday times vary.

WHAT HAPPENS IF GUESTS ARRIVE EARLIER THAN THE START TIME? 

As our team will still be making everything perfect + ready to go there is no earlier access provided to early arrivals.

CAN I ADD AN ADDITIONAL HOUR TO MY EVENT IF WE FEEL LIKE EXTENDING ON THE NIGHT OF THE EVENT?

Unfortunately we are unable to extend the wedding or event on the day. 

All start + finish times must be confirmed 5 weeks prior to the event date.

WHERE CAN GUESTS SMOKE?

Guests can smoke at the South side of the venue. These can be pointed out by our team or mentioned by your MC on the day

WHEN CAN MY SUPPLIERS (BAND, DJ, STYLNG ETC) BUMP IN TO SET-UP FOR MY WEDDING?

All suppliers are welcome to start setting up at 4:30pm, however we cannot guarantee all cafe guests will be clear at this time.

WHAT ARE THE BOATHOUSE PALM BEACH CAFE TRADING HOURS?

Monday - Sunday 7am - 4pm.

 CAN WE MAKE A RESERVATION AT THE CAFE SINCE WE ARE ALSO HOLDING OUR WEDDING THERE?

We do not take reservations at The Boathouse Palm Beach. The seating is casual + orders are taken at the till.

We suggest Barrenjoey House, Palm Beach if you would like to make a reservation.  

IS THERE A MENU TASTING INCLUDED?

The Boathouse doesn’t offer menu tastings however the menu at Barrenjoey House, The Boathouse Rose Bay + our cafes reflects the style we bring to suit your wedding or event

WE ARE STAYING AT A HOUSE NEARBY, CAN YOU PROVIDE ANY CATERING AROUND THE SAME TIME OF OUR WEDDING OR EVENT?

We would love to take the stress away from you and be able to provide a breakfast or lunch whilst you are getting ready, or catering the following day. Speak to our events team and we would be more than happy to tailor a package for you. We offer catering online as well as catering in your home.

WHAT TIME CAN A CAKE BE DELIVERED FOR OUR EVENT?

If the cake can be refrigerated, please deliver the cake on the day of the event anytime after 7am.

If the cake cannot be refrigerated, we suggest to deliver as close to the event start time as possible.

WHEN CAN WE DROP OFF ANY ITEMS WE WOULD LIKE FOR YOU TO SET ON THE DAY?

We will organise a time with you prior to your wedding or event to meet + confirm all the finer details. You can drop off any items you would like for us to set on the day for you at this meeting.  

DO WE HAVE TO PAY FOR A BEVERAGE PACKAGE PER PERSON, OR CAN WE HAVE A BAR TAB OR BYO?

All the beverages must be paid for before the guests arrive. This cost is included in the per person cost + all beverages are unlimited for the duration of the event. Please speak to your coordinator about bar tab options, unfortunately we do not offer BYO.

 CAN OUR GUESTS ORDER SPIRITS OR COCKTAILS ON THE NIGHT?

If you would like to have spirits or cocktails, please include this in your Final Details Form (additional charges apply) + we will ensure that this is ready for your day at The Boathouse!

WILL THERE BE ENOUGH BATHROOMS FOR ALL OF OUR GUESTS?

We find that the bathroom facilities are sufficient for our events.

If your guest number is over 100 guests, and you would like to enquire about having an external restroom available for your event, we are happy to recommend suppliers that we have worked with in the past. 

WHAT ADDITIONAL STYLING CAN I ADD FOR MY WEDDING OR EVENT?

Please discuss the options we currently have available with your Event Coordinator.

IS THERE ENOUGH COMFORTABLE SEATING FOR A CANAPE WEDDING OR EVENT?

There are many seating options provided, along with a casual cushioned lounge area that comes included with your venue hire. 

There is casual seating for up to 90+ guests at any time in the venue for a canapé event. 

WHAT CAN I DO IF IT IS GOING TO RAIN ON MY EVENT DAY?

You are welcome to hire a Marquee that will be placed on the Back Deck area – please speak to your Event Coordinator who will provide you with further information

Please note that we recommend hiring a marquee as early as possible, or 1 - 2 weeks out, as this hire is subject to availability.

DO I NEED TO HIRE A DANCE FLOOR?

We recommend hiring a dance floor if some of your guests may be wearing stilettos. Please speak to your Event Coordinator who will provide you with further information

WHAT HAPPENS IF IT RAINS AND WE HAVE ORDERED THE WHITE PAPER LANTERNS?

These lanterns are weather dependant, and can be a hazard if left up during rain + wind. 

No refund will be offered if these lanterns cannot be set up, however The Boathouse Team will make an effort to include other styling options that to help make up for this spend (additional cushions, candles, etc.).

CAN I ORDER THE BOATHOUSE CEREMONY STYLING, AND HAVE THIS SET-UP ON SITE AT THE BOATHOUSE PALM BEACH?

Yes! 

 WHERE DO I HOLD MY CEREMONY AT THE BOATHOUSE PALM BEACH? HOW MUCH DOES THIS COST?

There are two locations that you can hold your ceremony onsite:

Front Garden: $500

Back Deck: $200

Please ask your Event Coordinator for images of each of these locations

CAN THE BOATHOUSE PALM BEACH BE MY WET WEATHER CEREMONY BACK UP?

Yes! We are more than happy to act as your ceremony + reception venue. 

Please note that we will need to know by 12pm on the day of your wedding if you will be using our venue for the ceremony.

The Front Garden area is not undercover, so the back up ceremony will be undercover on the back deck, or upper deck (please discuss with your Event Coordinator).

The ceremony start time will be the same as your initial wedding start time, no earlier.

IF I CHOOSE TO HAVE THE BOATHOUSE CEREMONY STYLING ARE WE ABLE TO BRING THE FLOWERS + FLORAL ARBOUR TO OUR BOATHOUSE WEDDING VENUE?

The florals are for hire only. Please speak to your Event Coordinator to discuss the possibility of having the flowers brought to your reception. Additional costs may apply.

CAN I KEEP THE FLOWERS FROM THE BOATHOUSE CEREMONY STYLING AFTER THE WEDDING IS FINISHED?

The potted florals are for hire only, and are not to be taken at the end of the night. 

If you would like to keep the florals from the Arbour, please let your Event Coordinator know + they will help to wrap these up for you at the end of the night.

DO YOU OFFER BEVERAGE SERVICE AT OUR CHOSEN CEREMONY LOCATION?

If you book our Ceremony Styling Package you have the option to include a beverage station at your ceremony location. Please speak to your Event Coordinator for further information on pricing + potential council restrictions.

WE ARE STAYING AT A HOUSE NEARBY, CAN YOU PROVIDE ANY CATERING AROUND THE SAME TIME OF OUR WEDDING OR EVENT?

We would love to take the stress away from you and be able to provide a breakfast or lunch whilst you are getting ready, or catering the following day. Speak to our events team and we would be more than happy to tailor a package for you. We offer catering online as well as catering in your home.

WHEN DO I NEED TO HAVE MY FINAL DETAILS FORM DUE?

4 weeks before your Event.

WHEN IS MY FINAL INVOICE DUE?

3 weeks before your Event.

WHEN ARE THE FINAL GUEST NUMBERS FOR MY EVENT DUE?

4 weeks before your Event. 

CAN I ADD GUESTS AFTER I HAVE PAID MY FINAL INVOICE?

Yes, you are able to add guests up to the day of your event.

CAN I HAVE A REFUND FOR ANY GUESTS THAT DROP OUT FROM THE GUEST LIST ONCE THE FINAL INVOICE HAS BEEN PAID?

Unfortunately, we are unable to refund after the Final Invoice is issued, and the final guest number is given at 5 weeks out. 

CAN I LEAVE MY WEDDING OR EVENT ITEMS AT THE BOATHOUSE + PICK THEM UP THE FOLLOWING DAY?

You are welcome to do this, however all gifts + cards must be taken home by an allocated guest, or family member on the night of the event, and are not to be kept overnight at the venue.