FAQ’S
We hope the below questions and answers will assist you with your day. You are welcome to contact our team at anytime for any other questions also!
WHAT IS THE CAPACITY OF THE BOATHOUSE PALM BEACH?
The Boathouse Palm Beach can hold up to 200 guests for a canape style event + 30 guests seated event.
WHAT TIME CAN I HOLD MY WEDDING OR EVENT AT THE BOATHOUSE PALM BEACH?
Your event package can start from 6pm onwards, unless otherwise specified by your Event Coordinator.
HOW LATE CAN MY EVENT RUN?
All weddings or events have a conclusion time of 11.00pm, except for Sundays which must conclude by 10.00pm. Please note public holiday times vary.
WHAT IS THE LONGEST TIME FRAME WHICH WE CAN HOLD OUR EVENT?
6 hours is the maximum time frame which you may hire Palm Beach. This would include your standard 4 hour event + 2 Hour Party Extension.
Any Extension involves a $750 Venue Hire Fee per hour + a per person cost for your unlimited chosen Beverage Package .
WHAT HAPPENS IF GUESTS ARRIVE EARLIER THAN THE START TIME?
As our team will still be making everything perfect + ready to go there is no earlier access provided to early arrivals.
CAN I ADD AN ADDITIONAL HOUR TO MY EVENT IF WE FEEL LIKE EXTENDING ON THE NIGHT OF THE EVENT?
Unfortunately we are unable to extend the wedding or event on the day.
All start + finish times must be confirmed 5 weeks prior to the event date.
WHERE CAN GUESTS SMOKE?
Guests can smoke at the South side of the venue. These can be pointed out by our team or mentioned by your MC on the day
WHEN CAN MY SUPPLIERS (BAND, DJ, STYLISH ETC) BUMP IN TO SET-UP FOR MY EVENT?
All suppliers are welcome to start setting up at 4:30pm, however we cannot guarantee all cafe guests will be clear at this time.
WHAT ARE THE BOATHOUSE PALM BEACH TRADING HOURS?
Monday - Sunday 7am - 4pm
CAN WE MAKE A RESERVATION AT THE CAFE SINCE WE ARE ALSO HOLDING OUR WEDDING THERE?
We do not take reservations at The Boathouse Palm Beach. The seating is casual + orders are taken at the till.
We suggest Barrenjoey House, Palm Beach if you would like to make a reservation.
IS THERE A MENU TASTING INCLUDED?
The Boathouse doesn’t offer menu tastings however the menu at Barrenjoey House + our cafes reflects the style we bring to suit your wedding or event
WE ARE STAYING AT A HOUSE NEARBY, CAN YOU PROVIDE ANY CATERING AROUND THE SAME TIME OF OUR WEDDING OR EVENT?
We would love to take the stress away from you and be able to provide a breakfast or lunch whilst you are getting ready, or catering the following day. Speak to our events team and we would be more than happy to tailor a package for you.
WHAT TIME CAN A CAKE BE DELIVERED FOR OUR EVENT?
If the cake can be refrigerated, please deliver the cake on the day of the event anytime after 7am.
If the cake cannot be refrigerated, we suggest to deliver as close to the event start time as possible.
WHEN CAN WE DROP OFF ANY ITEMS WE WOULD LIKE FOR YOU TO SET ON THE DAY?
We will organise a time with you prior to your wedding or event to meet + confirm all the finer details. You can drop off any items you would like for us to set on the day for you at this meeting.
DO WE HAVE TO PAY FOR A BEVERAGE PACKAGE PER PERSON, OR CAN WE HAVE A BAR TAB OR BYO?
We do not offer Bar Tabs or BYO - all the beverages are paid for before the guests arrive + all beverages are unlimited for the duration of the event.
CAN OUR GUESTS ORDER SPIRITS OR COCKTAILS ON THE NIGHT?
We do not hold spirits onsite, as we do not have cash facilities on the premises during events.
If you would like to have spirits or cocktails, please include this in your Final Details Form (additional charges apply) + we will ensure that this is ready for your day at The Boathouse!
WILL THERE BE ENOUGH BATHROOMS FOR ALL OF OUR GUESTS?
We find that the bathroom facilities are sufficient for our events.
If your guest number is over 100 guests, and you would like to enquire about having an external restroom available for your event, we are happy to recommend suppliers that we have worked with in the past.
WHAT ADDITIONAL STYLING CAN I ADD FOR MY WEDDING OR EVENT?
Absolutely. Please discuss the options we currently have available with your Event Coordinator
IS THERE ENOUGH COMFORTABLE SEATING FOR A CANAPE WEDDING OR EVENT?
There are many seating options provided, along with a casual cushioned lounge area that comes included with your venue hire.
There is casual seating for up to 90+ guests at any time in the venue for a canapé event.
WHAT CAN I DO IF IT IS GOING TO RAIN ON MY EVENT DAY?
You are welcome to hire a Marquee that will be placed on the Back Deck area – please speak to your Event Coordinator who will provide you with further information
Please note that we recommend hiring a marquee as early as possible, or 1 - 2 weeks out, as this hire is subject to availability.
DO I NEED TO HIRE A DANCE FLOOR?
We recommend hiring a dance floor if some of your guests may be wearing stilettos. Please speak to your Event Coordinator who will provide you with further information
WHAT HAPPENS IF IT RAINS AND WE HAVE ORDERED THE WHITE PAPER LANTERNS?
These lanterns are weather dependant, and can be a hazard if left up during rain + wind.
No refund will be offered if these lanterns cannot be set up, however The Boathouse Team will make an effort to include other styling options that to help make up for this spend (additional cushions, candles, etc.).
WHEN DO I NEED TO HAVE MY FINAL DETAILS FORM DUE?
4 weeks before your Event.
WHEN IS MY FINAL INVOICE DUE?
3 weeks before your Event.
WHEN ARE THE FINAL GUEST NUMBERS FOR MY EVENT DUE?
4 weeks before your Event.
CAN I ADD GUESTS AFTER I HAVE PAID MY FINAL INVOICE?
Yes, you are able to add guests up to the day of your event.
CAN I HAVE A REFUND FOR ANY GUESTS THAT DROP OUT FROM THE GUEST LIST ONCE THE FINAL INVOICE HAS BEEN PAID?
Unfortunately, we are unable to refund after the Final Invoice is issued, and the final guest number is given at 5 weeks out.
CAN I LEAVE MY WEDDING OR EVENT ITEMS AT THE BOATHOUSE + PICK THEM UP THE FOLLOWING DAY?
You are welcome to do this, however all gifts + cards must be taken home by an allocated guest, or family member on the night of the event, and are not to be kept overnight at the venue.